Solix Biosystems is committed to providing timely support for all technical queries. Prior to submitting a support question please refer to the Technical Data Sheet supplied with the product or download the electronic documentation from the list below. Frequently Asked Questions (FAQs) can be found on individual product pages.

If the answer to your question cannot be found in the reaction setup and protocol recommendations provided in the product literature or FAQs please complete the online technical support form below:

After completing the online form please send supporting documentation (e.g. gel images, screenshots, etc…) to Solix.